Legal

Privacy Policy

Last Updated: September 30, 2026

This Privacy Policy describes how Jaman Apparel ("Jaman Apparel," "we," "us," or "our") collects, uses, shares, stores, and protects information obtained from visitors to our website www.jamanapparel.com (the "Site") and from customers or prospective customers who use our custom clothing manufacturing services. This Privacy Policy applies when you visit our Site, request a quote, contact us, upload a Tech Pack or design, request samples, place a production order, or otherwise communicate with Jaman Apparel.

Information We Collect

We may collect information that you provide directly to us as well as certain information collected automatically when you use our Site.

Personal Information You Provide

When you contact us, request a quote, submit a manufacturing inquiry, request samples, or place an order, we may collect information including:

  • First and last name
  • Email address
  • Phone or WhatsApp number
  • Company or brand name
  • Country
  • Billing information
  • Shipping address
  • City, state/province, and postal code
  • Product requirements
  • Required quantities
  • Size information
  • Fabric and GSM requirements
  • Printing and embroidery requirements
  • Packaging requirements
  • Order and transaction information
  • Other information you voluntarily provide

Product Development Information

As a custom clothing manufacturer, we may also receive information and files relating to your products, including:

  • Tech Packs
  • Technical drawings
  • Artwork
  • Logos
  • Measurement charts
  • Size charts
  • Reference images
  • Product photographs
  • Fabric specifications
  • Pantone/color references
  • Print and embroidery files
  • Label designs
  • Packaging designs
  • Other product development documents

We use this information primarily to evaluate your project, provide quotations, develop samples, manufacture products, perform quality control, and provide the services you request.

Usage Data

Usage Data may be collected automatically when you visit or interact with our Site. This may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on individual pages
  • Referring website or traffic source
  • Approximate geographic location
  • Device identifiers
  • General website interactions
  • Other diagnostic information

When you access our Site through a mobile device, certain information about your mobile device and browser may also be collected automatically. We may use Usage Data to understand how visitors interact with our Site, improve website performance, identify technical issues, maintain security, and improve our services.

How We Use Your Information

Jaman Apparel may use personal information for purposes including:

To Provide Our Services

We use information to provide and maintain our custom clothing manufacturing services and respond to requests from prospective and existing customers.

To Prepare Quotations

Information about your product, quantity, fabric, GSM, customization, packaging, and delivery destination may be used to calculate manufacturing and shipping quotations.

For Product Development

We may use your specifications, Tech Packs, artwork, measurements, and reference files to:

  • Develop patterns
  • Source fabrics
  • Prepare samples
  • Apply printing or embroidery
  • Develop trims and labels
  • Manufacture garments
  • Perform quality control
  • Prepare packaging

To Fulfill Orders

We may use information to manage sample orders, bulk production, payments, production updates, quality inspections, packaging, shipping, and customer support.

To Communicate With You

We may contact you by email, telephone, WhatsApp, or other communication methods regarding your inquiry, quotation, sample development, revisions, production, payments, quality control, shipping, or customer service.

To Improve Our Site and Services

We may use website and customer information to analyze Site usage, identify trends, improve website performance, improve customer experience, and improve our manufacturing services.

Marketing Communications

Where permitted by applicable law, we may occasionally send information about our manufacturing capabilities, services, products, or relevant business updates. Where consent is required, we will seek appropriate consent. You may request to stop receiving promotional communications at any time.

Legal and Business Purposes

We may process information where reasonably necessary to maintain business records, prevent fraud, maintain website security, resolve disputes, protect our legal rights, or comply with applicable legal, accounting, tax, customs, or regulatory requirements.

Jaman Apparel does not sell your personal information for money.

Tech Packs, Designs & Client Confidentiality

We understand that clothing brands may share commercially valuable and confidential information during product development. This may include:

  • Unreleased clothing designs
  • Tech Packs
  • Artwork
  • Logos
  • Patterns
  • Measurement specifications
  • Fabric specifications
  • Custom colorways
  • Printing designs
  • Embroidery designs
  • Label artwork
  • Packaging concepts

We treat client product information as confidential business information and use it primarily for evaluating, developing, manufacturing, and completing the relevant project. We do not intentionally sell or provide your designs, Tech Packs, or artwork to unrelated third parties.

Production Partners

Some specialized manufacturing processes may be completed with trusted production partners. Where required for your project, relevant information may be shared with partners involved in fabric sourcing, fabric dyeing, printing, embroidery, garment washing, trim production, label production, or packaging. We aim to share only the information reasonably necessary to complete the relevant manufacturing process.

If your project contains highly confidential or unreleased designs and you require a separate Non-Disclosure Agreement (NDA), please contact us before submitting sensitive product information.

How We May Share Personal Information

We may share personal information only where reasonably necessary to provide our services, fulfill orders, operate our business, or comply with applicable requirements.

With Service Providers

This may include providers involved in website hosting, analytics, email, file storage, website security, payment processing, and shipping and logistics.

With Shipping & Logistics Providers

To ship samples and bulk orders, we may provide necessary information to courier companies, freight forwarders, customs agents, and logistics providers, including services such as DHL, FedEx, UPS, air freight, sea freight, and DDP service providers.

With Payment Providers

Relevant transaction information may be processed by banks, payment processors, money transfer providers, or other financial institutions used to complete payments. Jaman Apparel does not ask customers to submit banking passwords, PINs, or similar authentication credentials through our Site.

With Your Consent

We may disclose information for another purpose where you have specifically authorized us to do so.

Tracking Technologies & Cookies

Our Site may use cookies and similar tracking technologies to monitor website activity, remember preferences, maintain security, and understand how visitors use our Site. Cookies are small files stored on your computer, mobile device, or other device when you visit a website.

Necessary / Essential Cookies

These cookies may be required for basic Site functionality, security, forms, and other essential features.

Analytics Cookies

Analytics technologies may help us understand visitor numbers, pages viewed, traffic sources, time spent on the Site, and general Site interactions.

Functionality Cookies

These cookies may help remember choices or preferences and improve website functionality.

Marketing & Advertising Cookies

If we use advertising, conversion tracking, or remarketing technologies, cookies or similar technologies may be used to understand advertising performance and provide more relevant advertising.

Where required by applicable law, we will seek appropriate consent before placing non-essential cookies. You can instruct your browser to refuse or delete cookies. However, disabling certain cookies may affect Site functionality.

International Data Transfers

Jaman Apparel operates from Sialkot, Pakistan and provides manufacturing services to customers worldwide. If you are located outside Pakistan, including in the United States, United Kingdom, European Economic Area, Canada, Australia, or another jurisdiction, your information may be transferred to, stored in, or processed in Pakistan or other countries where relevant service providers operate. Data protection laws may differ between countries. Where applicable law requires particular safeguards for international transfers, we aim to use appropriate measures as required by the relevant law.

Retention of Personal Information

Jaman Apparel retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. Information may be retained to:

  • Respond to inquiries
  • Maintain customer relationships
  • Prepare quotations
  • Complete sample development
  • Complete production orders
  • Support repeat manufacturing
  • Maintain product and production records
  • Maintain financial records
  • Resolve disputes
  • Handle claims
  • Comply with tax, accounting, or legal requirements

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business record requirements.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing relies on consent
  • Request a portable copy of certain information
  • Opt out of certain marketing communications
  • Lodge a complaint with an appropriate privacy authority

These rights may be subject to legal limitations or exceptions. We may need to verify your identity before completing certain requests.

European & UK Privacy Rights

Where applicable European Economic Area or UK data protection laws apply, we may process personal information based on:

  • Contractual Necessity: where processing is required to prepare or perform manufacturing, sampling, shipping, or related services requested by you.
  • Legitimate Interests: where reasonably necessary to operate our business, communicate with customers, improve our services, maintain security, prevent fraud, or protect our legal interests.
  • Consent: where you have provided consent and applicable law requires consent.
  • Legal Obligations: where processing is necessary to meet applicable legal requirements.

Where applicable, you may have rights to access, correct, erase, restrict, object to processing, request portability, or withdraw consent. You may also have the right to lodge a complaint with the relevant data protection authority.

California Privacy Information

California residents may have specific rights under applicable California privacy laws where those laws apply to Jaman Apparel and the relevant processing activity. Depending on the circumstances, these rights may include the ability to request:

  • Information about categories of personal information collected
  • Access to certain personal information
  • Correction of inaccurate personal information
  • Deletion of eligible personal information
  • Information about certain disclosures
  • Applicable opt-out rights

Jaman Apparel does not sell personal information for money.

Deleting or Correcting Your Personal Information

You may contact Jaman Apparel to request access to, correction of, or deletion of personal information you have provided to us. We may need to retain certain information when there is a legitimate business need or legal obligation to do so, including information required for accounting, tax records, order records, dispute resolution, legal compliance, or fraud prevention. Where applicable law grants you a deletion right and no valid exception applies, we will process an eligible request accordingly.

Disclosure for Legal Requirements

Jaman Apparel may disclose personal information where we reasonably believe disclosure is necessary to:

  • Comply with a legal obligation
  • Respond to a valid court, government, or regulatory request
  • Protect the rights or property of Jaman Apparel
  • Prevent or investigate suspected fraud or wrongdoing
  • Protect customers or other individuals
  • Establish, exercise, or defend legal claims
  • Protect against legal liability

Security of Your Information

We use reasonable technical and organizational measures intended to protect customer information and product files against unauthorized access, accidental loss, misuse, unauthorized disclosure, alteration, or destruction. However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

Children's Privacy

Jaman Apparel provides B2B and custom clothing manufacturing services. Our Site and services are not intended for children, and we do not knowingly collect personal information from children where parental or guardian consent would be legally required. If you believe that a child has provided personal information to us inappropriately, please contact us so we can review and address the situation.

Links to Other Websites

Our Site may contain links to third-party websites or services, including social media platforms, shipping providers, payment services, or business partners. Jaman Apparel does not control and is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policy of any third-party service you use.

Business Transactions

If Jaman Apparel is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, relevant personal information may be transferred as part of that transaction. Any such transfer will be handled subject to applicable privacy and data protection requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, manufacturing services, website functionality, technologies, service providers, privacy practices, or applicable legal and regulatory requirements. When we update this Privacy Policy, we will revise the "Last Updated" date at the top of this page. We encourage visitors to review this Privacy Policy periodically.

Contact Jaman Apparel

Jaman Apparel

Sialkot, Pakistan

Email: sales@jamanapparel.com

Phone / WhatsApp: +92 314 424 6379

Website: https://www.jamanapparel.com

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